Shipping & Return

Order Processing

Orders are processed within 5 business days after payment confirmation. Processing times may vary depending on product availability and order volume.

Shipping

Shipping times and costs depend on the destination country and selected delivery method. Once the order has been dispatched, the customer will receive shipment confirmation and tracking information, if available.

Perun is not responsible for delays caused by shipping carriers, customs procedures, or circumstances outside our control.

International Orders

Customers are responsible for any applicable customs duties, import taxes, or additional local fees required by their country.

Return Policy

Returns

Returns are accepted within 14 days of delivery. Returned items must be unused, in original condition, and include all original packaging and components.

Products showing signs of use, installation, modification, or damage may not qualify for return.

Return Shipping

Return shipping costs are covered by the buyer. Customers are responsible for ensuring the safe return of the product.

Refunds

Refunds are issued after the returned item has been inspected and approved. Refund processing times may vary depending on the payment provider or banking institution.

Perun reserves the right to refuse a return or refund if the product shows signs of use, installation, modification, physical damage, or any condition that reduces the item’s original value or prevents it from being resold as new.

Return Requests

Before returning any product, customers must contact Perun Systems to confirm return eligibility and receive return instructions.

For all shipping and return inquiries, please contact us at:

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to orders@perunfpv.eu.